ADlogo imgres Pinterest circle black small Twitter circle black small Facebook circle black small

Copyright 2015: Afro Deco

Google + circle black small

Terms & Conditions

Welcome to www.afrodeco.com. These general terms and conditions of use govern the access to and use of this website. Access to and use of this website as well as the purchase of products are based on the assumption you have read, understood and accepted these general terms and conditions.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any products, use of the Service, or access to the Service or any contact on this website through which the service is provided, without express written permission by us.

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

 

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

 

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

Prohibited Users

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property. Afro Deco is a trademark.

 

Copyright and Trademark Information

Copyright © 2015 Afro Deco. All rights reserved.

 

This website, and the information which it contains, is the property of Afro Deco and is protected from unauthorized copying and dissemination by UK copyright law, trademark law and other intellectual property laws. Afro Deco is a registered trademark in the UK and certain countries. All Afro Deco logos are trademarks or registered trademarks of Afro Deco. Afro Deco is a member of ACID trade organisation. http://www.acid.uk.com/what-is-acid.html

 

Privacy Policy

When you purchase something from our store, as part of the buying process, we collect the personal information you give us such as your name, address and email address. We do not  access or hold any credit/debit card or any other payment details.

 

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

 

Payment

We accept secure payments electronically through Paypal and send orders out within 7 working days of receipt of payment, subject to stock availability.

 

Delivery

All prints are packaged flat. If items do not arrive within 7 days of dispatch for UK and 14 days for the rest of the world, please contact us in case delivery has been delayed. While postal delays are rare, please take into account that mail can sometimes take a bit longer than expected at busy times of the year such as Christmas. Please make sure you order in plenty of time. We are not responsible for items lost in transit.

 

UK

Standard delivery is by Royal Mail Tracked & Signed for all of the UK. Proof of delivery is standard with this service and items can be tracked online. It is not guaranteed that items will arrive on the next working day. All Special Delivery items are automatically covered with £500 compensation against loss or damage.

 

International

Standard delivery is by Royal Mail International Tracked & Signed and can take up to 14 days. There is also the option to ship goods via courier. This is a much faster service for those who require goods urgently. Please note that customers outside the UK will be responsible for paying any international duties or custom fees. International Tracked & Signed items are tracked in the UK and overseas. Please note that prints shipped outside the UK are sold unframed only.

 

Refund Policy

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging. The following products are exempt from being returned: earrings and used tea towels.

We will accept refunds on some defective or damaged products when returned to us. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

Custom Prints

Turnaround:Depends on the quality of the image provided and requirements, but Usually within 14 days.

Payment: 50% paid upfront, remaining balance on completion of the art work.

Delivery: Art work is sent via courier and require a signature.

Framing: Prints come with a picture mount and backing board ready for framing. Framing can be arranged at an additional cost. Please email me regarding framing options.

 

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange an item, send us an email at info@afrodeco.com To complete your return or exchange, we require a receipt or proof of purchase.

 

Prints

Giclée uses light fast, pigmented inks (usually cyan, magenta, yellow, light cyan, light magenta and multiple blacks). The resulting prints are brighter, and the colours last longer and are higher in resolution - meaning sharper prints. Prints are produced on an Epson 7890 with archival Ultrachrome inks on Hahnemuehle German Etching heavyweight fine art papers.

German Etch Data sheet

 

Jewellery

All precious metal bares the maker's mark NL. Personalised, customised and bespoke purchases are non-refundable. All silver pieces are hand crafted and checked for quality, however if you have received a hallmarked silver item with a fault, please contact us within 14 days of receipt via email at info@afrodeco.com. Please provide a picture of the item and fault and wait for a response before returning it to us. We will repair the fault at no additional cost.

 

Imports

Fulani earrings are imported direct from Mali and are all handmade by local craftsmen/women. All imported silver jewellery hasbeen checked and verified by The London Assay Office and hallmarked accordingly. Fulani earrings cannot be returned or refunded.

 

Acrylic Products

We cannot repair acrylic products. We take no responsibility for acrylic prodcuts that have been damaged whilst in the customer's possession. Please handle all acrylic products with care. We take great care in packaging our products so they do not get damaged in transit.

 

Packaging

All our jewellery comes in a handmade Dutch wax fabric bag. All prints are mounted with backing board and protected in cellophane. Acrylic items come in recyclable boxes. We take great care in packaging our products for shipping.

acid-logo